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© Artisan Gallery Framers 2017

New York/New Jersey/U.S Shipping 

SHOP POLICIES

SHIPPING POLICYWe primarily ship through the USPS (occasionally with UPS) within 3-5 business days for all non framed items (unframed prints & wooden wall decor). You will recieve an email with your tracking info when your item has shipped. 

 

Framed Items: For all items being framed, please allow 1-1 1/2 weeks for shipping. We truly try to get everything to you as soon as possible, but we won't compromise on quality of framing and packing your piece so it's safe and secure. 

Again, photography prints are fully framed with UV protected TruVue Glass and when glass is involved, unfortunately accidents sometimes happen. If you receive a damaged piece, please contact us immediately with a photo of the damage and we will work together to solve the issue. 

 

REFUND POLICYWe want everyone to be 100% happy with what they purchase. If you aren't, please contact us within 5 days of recieving your item, and we will try and fix any problem that may have occurred. If no mutual conclusion can be reached, we will issue a refund within a week of the piece being returned intact. The customer will be responsible for return shipping cost; this will not be refunded.

Photography prints are fully framed with UV protected TruVue Glass and when glass is involved, unfortunately accidents sometimes happen. If you receive a damaged piece, please contact us immediately with a photo of the damage and we will work together to solve the issue. 

CUSTOM ORDERS: We love making art of all kinds!                   with any and all visions you may have! We're happy to try and accommodate everyone and make all your wall decor dreams come true. 

Note: Pricing for custom work will be done on a case by case basis. 

Custom Lettering on Pallets: Please allow 1 - 1 1/2 weeks for shipping of our customized pallets. These are all hand lettered and require time to dry before packaging and shipping. Contact us with any questions or concerns!